At Innovata Taxi Delhi (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://innovataxidelhi.in/ or use our taxi services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Phone Number
- Email Address
- Pickup and Drop Location
- Payment Details (if applicable)
b. Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages visited and time spent on the website
2. How We Use Your Information
We use the collected information for purposes such as:
- Booking and managing taxi services
- Customer support and communication
- Improving our website and services
- Processing payments
- Sending booking confirmations and updates
- Preventing fraud and ensuring security
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Drivers and service partners for ride fulfillment
- Payment gateways for transaction processing
- Legal authorities if required by law
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Opt out of marketing communications
To exercise these rights, contact us at the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.